Shipping policy
Shipping
We ship all items Australia-wide and offer FREE local pick up.
- Free local pick up - You will be notified via email when your order is ready for collection. Pick up address: The Romantic, Oasis Arcade Shop 4/12 Grebe Street, Peregian Beach, Queensland, 4573, Australia. Open: 7 days, 9:30am-4:30pm
- We ship with Australia Post. Unfortunately parcels can go missing with Australia Post. This is completely out of our control and we do not accept responsibility for lost or stolen parcels once they leave our premise. Ownership and risk of damage to the goods is passed onto the customer upon delivery at the specified delivery address. We highly recommend selecting a registered express post option due to this.
- Shipping up to $150 - We Offer a flat rate fee of $9.95 Regular Post within Australia for orders up to $150. We recommend Registered Express Post $12 as a signature is required upon delivery.
- Shipping above $150 - We offer FREE SHIPPING for orders above $150 made in the one transaction
Bulky or heavy items and orders to remote areas may require additional postage costs. We will be in contact with you with a quote if this applies to your order.
Orders placed during weekdays (excluding public holidays) will be processed and shipped within 2-3 business days.
You will be issued with a tracking number via email once your package has been shipped.
