We ship all items Australia-wide and offer FREE local pick up.
Bulky or heavy items and orders to remote areas may require additional postage costs. We will be in contact with you with a quote if this applies to your order.
Orders placed during weekdays (excluding public holidays) will be processed and shipped within 2-3 business days.
You will be issued with a tracking number via email once your package has been shipped.
Exchanges and credit notes for full priced online purchases will be gladly accepted where:
If for some reason you are not completely happy with your purchase, you may return the merchandise for an exchange or credit note (less shipping costs). You must notify us within three days of receipt of goods and return goods to us within 7 days to be eligible.
No refunds unless the item is faulty; exchanges or credit notes only.
Any exchanged item must be in perfect, unused condition with no damage to the item or the packaging.
We do not refund original shipping fees and do not cover return shipping fees. We recommend you use registered post or a trackable courier when returning an item, as we cannot accept responsibility for items lost in transit to us.
Please notify us by email at email@example.com stating item details. Please allow 3-5 business days for your exchange or credit note to be processed.
For items purchased on sale - no exchange or refund is offered. Of course, if your item is faulty, please see below.
If you believe your item is faulty, you must contact us as soon as possible describing the fault. We will endeavour to offer a repair, exchange or refund if we deem the item to be faulty. This is governed by Australian consumer law. If we require the goods be returned for inspection, this must be done within 7 days of contacting us.Intimates & earrings are non-refundable and non-exchangeable